Cancellation & Exchange Policy

Last updated: July 10, 2025

At Greendyhome, we get it-sometimes plans change! Don’t worry, we’re here to help if you need to make a quick adjustment to your order.

Your Window for Changes

We offer free cancellations or order modifications within 24 hours of purchase. This means you’ve got a full day to review your order and make any necessary tweaks.

Here’s how to request an adjustment:

• Just email us at support@greendyhome.com or visit our Contact Us page.
• Please send your request within 24 hours of placing your order.
• After this 24-hour window, your order moves into production, and at that point, we can’t make any further changes or cancellations.

Refunds for Canceled Orders: If your cancellation request is approved, your refund will be processed within 7 days.

Important: Double-Check Your Details!

Before you finalize your purchase, please carefully review your shipping information—including your name, street address, and zip code. Orders returned due to incorrect address details may require additional shipping costs to be resent. Nobody wants that delay!

Exchanges

Did you receive a damaged, defective, or incorrect item (wrong product or size)? We’re so sorry about that, and we’re happy to help!

• We only process exchanges for these specific issues.
• To arrange an exchange, please contact us directly at support@greendyhome.com.
• You won’t be charged return shipping for defective products.

Still Need a Hand?

No worries! Our team is ready to assist you during support hours:

• Email: support@greendyhome.com
• Hours: 8:00 AM – 5:00 PM (EST), (Mon – Fri)